Get in Touch
Whether you're a supplier looking to reach international markets or a buyer seeking quality East African gold, our expert team is here to help you succeed.
Send us a Message
Fill out the form below and we'll get back to you within 24 hours.
Contact Information
Multiple ways to reach our team of experts.
info@eagoldexchange.com
We respond within 24 hours
Phone
+256 704 833 021
Mon-Fri, 8AM-6PM EAT
Office
Kampala, Uganda
Regional headquarters
24/7 Trading Support
+256 704 833 021
Emergency trading assistance
Business Hours
Quick Actions
How Can We Help You?
Our specialized teams are ready to assist you with any questions or challenges.
Trading Support
Get help with trading processes, market analysis, and transaction support.
Verification Services
Assistance with supplier verification, compliance, and certification processes.
Business Development
Partnership opportunities, market expansion, and business growth strategies.
Frequently Asked Questions
Quick answers to common questions about our platform and services.
How do I become a verified supplier?
Submit your application with required documentation. Our verification team will review and guide you through the process within 3-5 business days.
What are the trading fees?
Our transparent fee structure includes a small percentage per transaction. Contact us for detailed pricing information based on your trading volume.
Is the platform secure?
Yes, we use bank-grade security, escrow services, and compliance monitoring to ensure all transactions are safe and secure.
How long do transactions take?
Standard transactions typically complete within 2-5 business days, depending on verification requirements and payment methods.
Do you provide market analysis?
Yes, we provide real-time market data, trend analysis, and expert insights to help you make informed trading decisions.
What regions do you serve?
We primarily serve East Africa with focus on the Democratic Republic of Congo, connecting to international buyers worldwide.
Ready to Get Started?
Join our platform today and experience the future of gold trading in East Africa.